Welcome to C2 Vault Help

Find guides, walkthroughs, and answers to help you get the most out of C2 Vault.

Welcome to the C2 Vault Help Center. Whether you are setting up your pharmacy for the first time or looking for guidance on a specific feature, you will find step-by-step instructions and answers here.

Where to Start

  • New to C2 Vault? Head to Getting Started to set up your account and add your team.
  • Looking for a specific feature? Use the search bar above or browse the sidebar to find what you need.
  • Have a question? Check the FAQs for quick answers.

How This Help Center Is Organized

The help center follows the same layout as the C2 Vault app:

  • Getting Started — Create your account, add staff, and complete your pharmacy setup.
  • Inventory — Add products, track stock levels, and make adjustments.
  • Receipts — Log incoming deliveries from wholesalers.
  • Dispenses — Record prescription fills and manage stock deductions.
  • Activity & Reports — View transaction history, run analytics, and export reports.
  • Compliance — Use the audit log and manage DEA and license information.
  • Reminders & Alerts — Stay on top of tasks and system notifications.
  • Users & Settings — Manage your team, roles, pharmacy info, and subscription.
  • Troubleshooting — Resolve common issues or contact support.