Adding Images
How to include screenshots and images in Help Center articles.
Images help readers follow along visually. This article explains how to add a screenshot or any image to an article.
Step 1 — Get the Image File
Take your screenshot or prepare your image file. Supported file types are:
.png— best for screenshots.jpg/.jpeg— best for photos.gif— for short animated clips.webp— modern format, smaller file size
Step 2 — Add the File to the Project
Place your image file in the following folder:
apps/help/public/images/
If this folder does not exist yet, ask a developer to create it, or create it yourself — it is just a regular folder.
Name your file using lowercase letters and hyphens, no spaces:
dashboard-inventory-tab.png ✓ Good
Dashboard Inventory Tab.png ✗ Bad
Step 3 — Reference It in Your Article
In your .mdx file, use this syntax to display the image:

- The text inside
[ ]is the alt text — a short description of the image for screen readers and accessibility. Always include it. - The path inside
( )starts with/images/followed by your filename.
Example:

Tips for Good Screenshots
- Crop tightly — show only the relevant part of the screen, not the entire browser window.
- Use a consistent window size — screenshots look more uniform when taken at the same browser width.
- Avoid sensitive data — do not capture real patient names, real medication records, or any private pharmacy information.
- Use a clean state — clear any test data or placeholder content before taking the screenshot.
Need Help?
If you are unsure where to put the image file or it is not showing up, ask a developer to help you verify the file path.
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