Creating Your Account

Overview

This article explains how to create your pharmacy account, verify your pharmacy information, confirm your email address, and activate a subscription plan.

You must complete account registration before accessing inventory, receipt, dispense, or reporting features.

Before You Begin

Have the following ready:

• A business email address for the pharmacy account
• A secure password
• Your pharmacy's 10-digit NPI number

Step 1: Create Your Login Credentials

1. Navigate to the C2 Vault sign-up page at app.c2vault.com/signup.
2. Enter your business email address.
3. Create and confirm a secure password.
4. Review and accept the Terms of Use and Privacy Policy.
5. Click Next to continue.

You must accept the Terms of Use to proceed.

Step 2: Verify Your Pharmacy Information

1. Enter your pharmacy's 10-digit National Provider Identifier (NPI).
2. Review the auto-populated business information.
3. Confirm that all details are accurate before proceeding.

If any information is outdated or incorrect, manually update the fields before continuing.

You are responsible for ensuring the accuracy of all regulatory and business information entered into the Application.

Step 3: Verify Your Email Address

After submitting your registration:

1. Check your inbox for a verification email from C2 Vault.
2. Click the verification link to activate your account.

If you do not see the email, check your spam or junk folder. You may also resend the verification email from the login page.

You will not be able to log in until your email address is verified.

Step 4: Select a Subscription Plan

After verifying your email, choose a subscription plan to activate your account.

Monthly Plan: Billed monthly. Cancel anytime before renewal.

Annual Plan: Billed annually at a discounted rate.

Both plans provide full access to C2 Vault features, including inventory tracking, receipt and dispense logging, reporting, alerts, and audit logs.

Subscriptions renew automatically unless canceled prior to the renewal date.

You can manage billing at any time under Settings > Subscription & Billing.

What Happens Next

Once your subscription is activated:

• You will create the primary Admin user account
• You will complete pharmacy regulatory details, including DEA information
• You will configure inventory and add team members

These steps are tracked in the Setup Checklist displayed on your dashboard until completed.