Manual Stock Override

A manual stock override lets you replace the system-calculated stock with a value you specify. This is typically used during physical counts or DEA inspections when the actual on-hand quantity does not match the calculated value and you need to set the record straight immediately.

How It Differs from a Stock Adjustment

• A stock adjustment is the standard way to correct stock. It records the change as a transaction and updates the calculated stock.
• A manual override bypasses the calculated stock entirely. It sets the stock to a specific value regardless of the running calculation. Use this only when a regular adjustment is not sufficient.

How to Apply an Override

1. Open a product from the Inventory page.
2. Click Manual Override.
3. Enter the actual stock quantity you have on hand.
4. Provide a justification (minimum 10 characters). Be specific about why you are overriding the stock — for example, "DEA inspection physical count confirmed 47 units on hand."
5. Confirm with your password.
6. Click Apply Override.

Override Indicator

When a product has an active manual override, an indicator badge appears on the product throughout the app. This makes it clear to your team that the stock value was manually set rather than calculated.

Clearing an Override

To return a product to its normal calculated stock:

1. Open the product and click Clear Override.
2. Confirm with your password.

Clearing an override is also recorded in the audit log.