Understanding Alerts

Overview

Alerts are notifications generated automatically by C2 Vault based on the state of your data. Unlike reminders, you do not create alerts manually — the system creates them for you.

Alert Categories

Alerts are organized into tabs:

Compliance

• DEA registration expiring or expired — Your DEA registration is approaching or past its expiration date.
• State license expiring or expired — Your pharmacy license is approaching or past its expiration date.

Stock

• Reorder needed — Products with stock at or below the reorder threshold.
• Out of stock — Products with zero stock.

System

• Trial ending — Your free trial is about to expire.
• Subscription past due — A payment issue with your subscription.
• Subscription expiring — Your subscription is about to expire.

Alert Severity

Each alert has a severity level:

• Critical — Requires immediate attention.
• High — Should be addressed soon.
• Medium — Worth noting but not urgent.
• Low — Informational.

What You Can Do with Alerts

Dismiss — Remove a single alert from the list.

Dismiss All — Clear all active alerts at once.

Set Reminder — Convert the alert into a reminder with pre-filled details.

Take Action — Some alerts include a link to the relevant section of the app (e.g., a compliance alert links to Settings > Legal & Compliance).

The sidebar badge shows the total number of active alerts.